Privacy Policy

1. Information We Collect

Information You Provide

• Account Information: .com, email address, user.com, and password when you create an account
• Profile Information: Optional profile details you choose to provide
• Communications: Messages, feedback, and support requests you send to us
• Age Verification: Confirmation that you are 18 years or older

Information Collected Automatically

• Device Information: Device type, operating system, browser type, and unique device identifiers
• Usage Data: Pages visited, games played, features used, and time spent on the Platform
• Log Data: IP address, access times, and referring URLs
• Cookies: Information collected through cookies and similar technologies (see our Cookie Policy)

2. How We Use Your Information

We use your personal information for the following purposes:

• Provide Services: To operate and maintain our social casino entertainment platform
• Account Management: To create, manage, and secure your account
• Age Verification: To verify that users meet our 18+ age requirement
• Communication: To respond to your inquiries and send service-related notifications
• Improvement: To analyze usage patterns and improve our Platform and services
• Security: To detect, prevent, and address fraud and security issues
• Legal Compliance: To comply with applicable laws and regulations
• Marketing: To send promotional communications if you have opted in (you can opt out at any time)

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our Platform (e.g., hosting, analytics, customer support)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection: To protect the rights, property, or safety of oceaniaconnectnet, our users, or the public

All third-party service providers are contractually required to protect your information and use it only for the purposes we specify.

4. Your Rights

Under the NZ Privacy Act 2020 and GDPR (where applicable), you have the following rights:

To exercise any of these rights, please contact us at support@oceaniaconnectnet.com. We will respond to your request within 20 working days as required by NZ law.

5. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

6. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure servers and firewalls
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection

Your data is stored on secure servers located in New Zealand and/or Australia. We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

7. International Transfers

If we transfer your personal information outside of New Zealand, we ensure that appropriate safeguards are in place to protect your information in accordance with the NZ Privacy Act 2020 and GDPR requirements.

8. Children's Privacy

Our Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us via email at support@oceaniaconnectnet.com

If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Privacy Commissioner. Visit their website for contact information and how to file a complaint.